Manual copy-paste between tools
Sales, ops, finance, and support all rekey the same data into different systems.
System Integration
System Integration & API Development
Connect the systems you already run into one operating fabric.
We design and build the integration layer between your CRM, ERP, payment, AI, and internal tools so data flows where it needs to — without manual copy-paste.
Outcomes
Real-time data syncResilient retriesSingle integration sourceIndustries
RetailHealthcareLogisticsB2B SaaSFintechThe Problem
Your systems don't talk — and the gap is filled by people.
Integrations that silently fail
Webhooks die, retries don't exist, and nobody notices for days.
Vendor connectors that don't fit
Out-of-the-box integrations cover 60% of the case and ignore your real workflow.
Reporting lag because data is scattered
Leadership sees stale numbers because the source-of-truth is fragmented across systems.
Our Approach
An integration layer designed to be observable and durable.
Step 1
Map the system landscape
We document every system, every data flow, and where the manual handoffs live today.
Step 2
Design the integration spine
Direct API calls, message queues, or workflow orchestrators — we pick the right shape per flow.
Step 3
Build with observability
Every integration logs, retries, and surfaces failures. You see the health of every flow at a glance.
Step 4
Hand over with documentation
Your team gets an integration map, runbooks, and a process for adding the next connection.
Deliverables
What ships at the end of the engagement.
Every engagement closes with a working production system, documentation, and a handover so your team owns it after we step out.
- System landscape and data-flow documentation
- Custom integration services (Node / Python) with retries + dead-letter queues
- Webhook receivers, polling jobs, and message-queue consumers
- Public + internal APIs with OpenAPI specs
- Integration health dashboard with alerts
- Runbooks for common failure modes
Use Cases
Where this service creates real leverage.
CRM ↔ accounting sync
Wire HubSpot / Salesforce → QuickBooks / Xero so deals flow into invoices automatically.
Hours of manual entry removed; cleaner finance data.
POS ↔ inventory ↔ e-commerce
Real-time stock visibility across in-store and online with no double-selling.
Fewer stockouts and fewer angry customers.
AI workflow + ticketing
Pipe AI-extracted data from documents into Zendesk / Jira tickets with the right routing.
Faster triage and a smaller queue.
Internal dashboard from many sources
Pull data from SaaS tools into a single dashboard for leadership.
Faster decisions and a single source of truth.
Tech Stack
- Node.js
- Python
- Postgres
- Redis
- RabbitMQ / SQS
- Zapier / n8n
- OpenAPI
Why SofGent
Built for teams that need real systems, not demos.
We build for failure modes
Every integration retries, dead-letters, and alerts when it goes silent.
We pick the right tool per flow
Sometimes Zapier is the answer; sometimes you need a custom service. We don't over-engineer.
We document everything
Your next engineer can pick up the integration map without us.
We tie integrations to business outcomes
Every integration we build solves a measurable pain — not a hypothetical one.
Pricing
From $7,500
Per-integration scope
Pricing scales with the number and complexity of systems being connected.
FAQ
Answers to the questions clients ask before they book.
Don't see your question? Mention it on the strategy call — we'll cover the specifics for your stack and stage.
Use Zapier or n8n when the flow is low-volume, simple, and the cost per task is acceptable. Build custom when volume is high, the workflow has complex branching, or vendor connectors don't cover your real schema. We help you pick the right shape per flow.
Every integration has retries with exponential backoff, dead-letter queues for unrecoverable failures, and alerts that page on silent stalls. You see the health of every flow on a single dashboard.
Almost certainly. Salesforce, HubSpot, NetSuite, QuickBooks, Stripe, Shopify, Zendesk, custom internal APIs — we've integrated with most of them. If a system has any API or webhook surface, we can connect it.
Usually not. Most teams under 200 engineers do better with a small set of custom integration services and a message queue. Heavy iPaaS platforms make sense at enterprise scale and complexity.
Ready to start
Let's scope your system integration & api development engagement.
Book a free 20-minute strategy call. We'll review your stack, surface the highest-ROI workflow, and outline a production path.